Sep 28, 2011 The right help desk app for you - The ticketing functionality of the ServiceDesk Plus mobile app is Pink verified. So you can access best in class features to manage your IT help desk. This is the only Voice based app in the IT help desk industry Manage your IT help desk tickets on the go - Create, manage, and close help desk tickets. Higher consciousness pdf. Feb 09, 2012 ManageEngine ServiceDesk Plus (Cloud) iPhone app lets your technicians create, access and resolve requests from any place, anytime. This app reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. May 22, 2019 Add the ServiceDesk Plus Cloud app for Teams as a tab in your ServiceDesk Plus Cloud installation to access tickets in Microsoft Teams. The integration is available for free for all customers of the cloud version of ServiceDesk Plus. Find a detailed help document to assist you with the ServiceDesk Plus Cloud for Teams integration here.
ManageEngine ServiceDesk Plus Cloud for Android offers mobile access for your technicians to access the tickets available on the web at http://ondemand.manageengine.com/service-desk/index.html .This Android App ensures that your technicians carry your IT servicedesk with them and service the end users faster and better. Requester can also Add, View, Re-Open and Reply requests. App Features: * Create, Update, View IT help desk requests * Filter requests based on criteria * Assign, Pick Up or Merge requests * Resolve, Notify users and Close requests * Track time spent by adding Worklogs * Add Notes to the requests * Search for requests by subject, request Id, priority, requester & status. * Reply and View conversations * Add or update Resolution to a request * Add & Reply requests with attachments . * Google Apps & SAML login in addition to the Zoho login